FAQs
General
We carry a wide range of designer golf brands for both Men and Women. Brands we carry include Nike, Adidas, J.LINDEBERG, Ralph Lauren, Manors, Peter Millar and many more! Please visit our BRANDS tab to see a full list.
Visit our Contact Us page to get in touch today.
Order & Shipping
Yes. There is a £2.99 return fee applied when you return an item.
It is the customer’s responsibility to ensure the shipping address is correct when the order is placed.
If you do need to make any changes to your order then please contact our customer service team as soon as possible. If your order has not yet been dispatched then our team will be happy to assist you with making changes. Once your order has been dispatched then making changes is more difficult, but our customer service team will be happy to talk through your options.
Once your order has been shipped an email will be sent to the email address that you have provided with all relevant tracking information for you to track the progress of your parcel. If you do not receive this email then please contact our customer service team who can assist you.
Returns
ALL UK ORDERS
FREE Standard Delivery on all orders over £120.
ORDERS OUTSIDE OF THE UK
Prices will be displayed at checkout and are dependent on carrier costs.
Please note that shipping supplements will be incurred for overseas delivery on heavy items such as golf bags, travel bags and other oversize items. This charge will be added to your shipping cost upon checkout.
All UK returns must be initiated through our returns portal and are subject to a £2.99 return fee.
Portal: https://returns.trendygolf.com/
You can also scan the QR code included in your delivery paperwork to access the portal directly.
Once in the portal, you will be able to:
- Select your return items
- Choose a return method
- Generate a Royal Mail return label or a QR code (for printer-free drop-off at the Post Office)
Please note: Items remain the responsibility of the sender until received by the TRENDYGOLF returns department. Always obtain a proof of postage or use a tracked service. Make sure your name and order number are included inside the return package.
Please allow seven working days from the date of which you sent your return to receive confirmation of your return. If you have still not received confirmation, please email a copy of your proof of posting to our customer service team who can look into this for you.
