United Kingdom Returns
We have extended our returns window for Christmas! Anything purchased between 1st November 2023 and Christmas Eve 24th December 2023 can be returned for an exchange, store credit or refund until Friday 26th January. Please ensure all tags remain on the items if you would like to return them to us.
Free returns for orders £100 and over
For orders that are £100 and over made in the United Kingdom, please send your parcel to the address below using the Royal Mail pre-paid sticker provided, this has been included within your parcel. For all orders under £100, you will need to arrange the return of your parcel using a carrier of your choice to the address below.
Please note: Returning items are the responsibility of the sender until the parcel has been received by the returns department at TRENDYGOLF. It is advisable to obtain a receipt of postage from the Royal Mail or add a tracked service to the parcel so that you can track the progress of your return.
Royal Mail Collection Service
With Royal Mail's new collection service option, you can now arrange collection of your returning parcel by filling out the details on the Royal Mail website. If you have a pre-paid returns label with your parcel, you will only need to pay the supplementary cost to arrange the collection from your door. Use this link
You can also view how to arrange collection by watching the following video;
If you are outside of the UK please send your order back with your preferred courier, you will need to pay for the return of any items back to us and it would be advisable for you to send this back via a tracked delivery option incase we encounter any problems receiving your returning parcel.
Please send your item back with a note advising what you would like to exchange the returning item for, once this is received then we shall exchange and send the replacement item out to you accordingly.
Telephone: 01243 373 251
Monday - Friday 8.00am - 4.30pm GMT
Please enclose a note with the reason for your return, your order number, and the items you wish to return and what you would like to do, i.e. return for a store credit, an exchange or full refund. Items must be returned in original packaging with all tags. We will only accept returned items unworn / un-damaged.
Please send all returns to the following address:
TRENDYGOLF Ltd, Returns Department,
Unit 7, Spring Business Park,
All items must be returned with the polythene bag and all tags attached as per our terms and conditions of sale. If an item is returned in a state that cannot be resold, then the product maybe refused and will be returned to the customer accordingly.